Betinia Terms and Conditions

Welcome to Betinia Casino. These Terms and Conditions govern your access to and use of our website, mobile platform and all services offered under the Betinia brand, including our casino games, live casino, sportsbook and promotional offers. By registering an account, making a deposit or otherwise using our services, you confirm that you have read, understood and agree to be bound by these terms in full. If you do not agree with any part of this document, you must not use our services.

Company Information and Licensing

Betinia is owned and operated by Maltix Limited (registration number C96904), a company incorporated in Malta and operating on the Soft2Bet platform. Our registered offices are located at Quad Central, Q3 Level 3, Triq l-Esportaturi, Zone 1, Central Business District, Birkirkara CBD 1040, Malta, and at Level 2, Suite 2, The Phoenix Business Center, Triq il-Ferrovija c/w Triq Regjonali c/w Triq Il-Blata L-Kahla, Santa Venera SVR 9022, Malta.

We operate under a licence issued by the Malta Gaming Authority (MGA/B2C/486/2018), granted on 20 December 2018 and valid through 12 December 2028. For sportsbook services offered to residents of the Republic of Ireland, we hold a licence from the Office of the Revenue Commissioners under registration number 1020269. Betinia Casino has been serving players since 2018, and we remain committed to operating transparently within the regulatory frameworks that govern our licences.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete our Betinia register process, you agree to provide accurate, current and complete information. We may request identity verification documents at any stage, and we reserve the right to suspend or close accounts where information provided is false, incomplete or cannot be verified.

We do not accept players who reside in restricted territories, including but not limited to Australia, Austria, Belgium, France and French Territories, Germany, the Netherlands, Spain, Sweden, Switzerland, the United Kingdom, the United States, Russia, Ukraine (including Crimea) and a number of other jurisdictions listed on our website. Ontario residents within Canada are also excluded. It remains your responsibility to ensure that gambling is legal in your location before using our services.

You may only hold one account with us. Attempting to register multiple accounts, use false identities or circumvent our verification procedures constitutes a breach of these terms and may result in forfeiture of funds and winnings.

Betinia Login and Account Security

Once registered, you will use your Betinia login credentials to access your account through our website or our mobile-optimised platform. We currently offer a browser-based mobile experience rather than a dedicated Betinia app, allowing you to enjoy our full game library, including our Betinia slots and Betinia live casino sections, directly from your mobile browser. You are responsible for keeping your login details confidential, and we are not liable for losses arising from unauthorised access resulting from your failure to secure your credentials.

Games and Software

We provide games from leading providers including Pragmatic Play, Play'n GO, Microgaming and Hacksaw Gaming, among others. Our library spans slot titles, table games, jackpot games with Mini, Minor, Major and Grand tiers, and a full Betinia live casino offering featuring roulette, blackjack, game shows, baccarat and dice, and poker. Our sportsbook covers football, tennis, ice hockey, basketball, table tennis and volleyball, along with live betting markets. All games are provided for entertainment purposes, and outcomes are determined by certified random number generation or live dealer action, depending on the game type.

Bonuses and Promotions

We offer a range of promotional incentives, including our welcome package, reload bonuses, cashback and free spin offers. Our current welcome bonus provides 100% of your first deposit up to €500 plus 200 free spins, subject to a minimum qualifying deposit of €20. Each Betinia bonus and free spin batch must be activated individually within your profile, and spins are released at a rate of 20 per day over 10 days, expiring if left unclaimed.

Wagering requirements apply as follows: deposit plus bonus funds carry a 35x wagering requirement, while free spin winnings carry a 40x requirement, both to be completed within 10 days. Failure to meet these requirements within the specified period will result in forfeiture of the bonus and any related winnings. A maximum bet limit applies while a bonus is active, and deposits made via Neteller or Skrill do not qualify for this offer.

Any Betinia promo code or Betinia bonus code offered through our marketing channels must be entered at the appropriate stage of deposit or registration to be valid. We do not currently offer a Betinia no deposit bonus as part of our standard promotional structure; all current offers require a qualifying deposit. We reserve the right to amend, withdraw or refuse any promotion at our discretion, particularly in cases of suspected abuse, bonus abuse patterns across linked accounts, or breach of these terms.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Diners Club International, Skrill, Skrill 1-Tap, Neteller, Jeton and MuchBetter, with no fees applied and transactions typically processed instantly. The minimum Betinia deposit is €10, though the exact figure depends on your chosen payment instrument and currency.

For a Betinia withdrawal, we support Skrill, Skrill 1-Tap, Neteller, Jeton and MuchBetter, with funds returned to the same instrument used for your deposit wherever possible. Minimum withdrawal amounts start at €10, and a maximum of €5,000 per transaction applies. Daily and monthly withdrawal ceilings are determined by your VIP tier, ranging from €500/€7,000 for Beginner members up to €1,500/€20,000 for Legend members. We process withdrawal requests within three business days, though additional time may be required where verification or security checks are necessary. At least one prior deposit must be made and wagered in full before a withdrawal can be processed. Your funds are held in accounts segregated from our operational funds, providing protection in the event of insolvency.

VIP Loyalty Program

Our loyalty structure rewards ongoing play through five tiers: Beginner, Amateur, Professional, World Class and Legend. Cashback percentages rise from 0% at entry level to 15% for Legend members, and a personal account manager is assigned from World Class level upward. Your tier is recalculated based on gaming activity over the preceding 90 days. Alongside the VIP program, we run gamification features including Colossus, Cities, the Lucky Winner Jackpot, tournaments, weekly challenges and achievements.

Responsible Gambling

We are committed to promoting safer gambling practices. We provide tools including deposit limits, loss limits, session reminders, self-exclusion and account closure options. If you feel your gambling is becoming problematic, we encourage you to contact our support team or seek assistance from independent organisations specialising in gambling-related support.

Limitation of Liability and Changes to These Terms

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform. We reserve the right to amend these terms at any time, with updates published on our website. Continued use of our services after changes take effect constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, our promotions, or wish to submit a Betinia review of your experience, our support team is available 24/7 via live chat or email at support@betinia.com. We offer assistance in English, Finnish, Hungarian, Polish, Portuguese, French and Croatian.